Open Letter to the Pharm Tech at Wal-Mart

Dear Sir,

Upon visiting your spot at the pharmacy counter twice within the last six days, I have come to the conclusion that you have a long, gnarly, sharp stick lodged in your posterior.

I am so sorry you suffer from such an affliction and if I were able to, I’d add you to my very costly health insurance policy so you could have it removed, post haste. However, since that isn’t a possibility, I’d like to offer a few suggestions for how to cope with such a condition in a manner that would be most pleasing to your customers:

A. Grin and bear it. As my kindergarten teacher used to say, “Turn that frown upside down!”
B. Quit your job and go to work at McDonald’s. If dealing with customers isn’t your cuppa tea, perhaps you could be a cook?
C. Suck it up, Buttercup.

Yes, sir, I understand options A and C are not that different. So really you have two options: learn a little about customer service and do the job you’re being paid to do (filling prescriptions and selling them to people, keyword, SELLING, not telling me that I need to take it to the front and go stand in the one of two checkout lines open) OR go to work somewhere else.

I do hope you found this letter as useful in career guidance as I did therapeutic to write. May the next time I go pick up an antibiotic I either see your smiling face as you ring me up or learn you’ve moved onto a rewarding career as the janitor at the movie theater.

Sincerely,

Imma B.

Leave a Reply